1. The customer portal
A highly efficient tool for contacting our experienced and knowledgeable Technical Support Team. It shows the status of current and previous cases and gives access to a comprehensive knowledge base.
Enables our Technical Support Team to view detailed information via email relating to your queries, for a rapid and accurate response.
3. Telephone support
Provides direct telephone contact to the Technical Support Team, for resolution of more involved issues.
4. Web rescue
A direct PC to PC service allowing our Technical Support Team to resolve your issues.
5. Expert on site
Where required, we can send a Support Engineer to your site, ensuring a speedy resolution to your issue (Additional costs may be incurred).