Hexagon's Asset Lifecycle Intelligence Smart Community

Any time new information technology is integrated into evolving IT systems, technical needs can arise. Regardless of where in the world a customer is located, Hexagon's Asset Lifecycle Intelligence division can provide implementation assistance, ongoing product upgrades, and technical support.

Smart Community is Hexagon's Customer Response System (CRS) available worldwide to all current maintenance customers. Smart Community provides access to the following:

Smart Case Creation Flow
Chatter Communication
Intelligent Case Searching with Quick Filters
Unique Dashboards and Reporting Features
Knowledge Database
Technical Tips
Downloads
Compatibility Matrix
Product Release Schedules
Announcements
Support Forums
Ideas

New Users

If you do not have a user login, request access. Once Smart Community is enabled, you will have access to our knowledge base, technical tips and downloads.

Existing Users

Already have a account? Login your support tickets using Smart Community. You will also have access to our knowledge base, technical tips and downloads.

Continuous Optimization and Monitoring with 24/7 Expert Support

Maintaining and monitoring a global infrastructure is not your core business. Having the right resources available at the right time and location is expensive and challenging. Intergraph Smart® Cloud provides the right resources at a lower cost, freeing your staff to focus activities that differentiate your business. Your organization benefits from a single interface to a partner that has responsibility to address all issues.