Asia Pacific Support

Any time new information technology is integrated into evolving IT systems, technical needs can arise. Regardless of where in the world a customer is located, Hexagon's Asset Lifecycle Intelligence division can provide implementation assistance, ongoing product upgrades and technical support.

Smart Community is Hexagon’s Customer Response System (CRS) is available worldwide to all of our current maintenance customers. Smart Community provides access to the following:

  • Smart Case Creation Flow
  • Chatter Communication
  • Intelligent Case Searching with Quick Filters
  • Unique Dashboards and Reporting Features
  • Knowledge Database
  • Technical Tips
  • Downloads
  • Compatibility Matrix
  • Product Release Schedules
  • Announcements

Continuous Optimization and Monitoring with 24/7 Expert Support

Maintaining and monitoring a global infrastructure is not your core business. Having the right resources available at the right time and location is expensive and challenging. Intergraph Smart® Cloud provides the...

Existing Users

Already have a account? Login your support tickets using Smart Community. You will also have access to our knowledge base, technical tips and downloads.

New Users

If you do not have a user login, request access. Once Smart Community is enabled, you will have access to our knowledge base, technical tips and downloads.