Key stakeholders of the public safety industry

Portrait of two firefighters in fire fighting operation, fireman in protective clothing and helmet using tablet computer in action fighting.

Hexagon helps public safety agencies serve and protect citizens

Police, fire and emergency response chiefs and other senior leaders need to achieve and maintain high levels of service, while managing the expectations of citizens, the mandates of public officials and regulators and the impacts of new forms of technology.

Hexagon helps leaders improve planning and operations across their agencies and departments by equipping teams with critical information, insights and capabilities. With these solutions, organisations can resolve incidents more quickly, improve responder and public well-being and safety and meet external and internal goals and objectives.

Public safety answering points (PSAPs) are the front lines of public safety, answering calls for service and dispatching appropriate resources to aid those in need. PSAP directors, managers and dispatchers require access to the right tools to collect and verify data and equip responders with critical information about potentially life-threatening events.

Hexagon offers a sophisticated, yet intuitive software suite that provides superior incident management capabilities. It links callers, dispatchers, managers, field officers and mission-critical data, delivering better situational awareness and the ability to coordinate resources quickly and safely for effective response.

Police, fire and EMS personnel who patrol communities and rapidly respond to incidents need access to accurate data about people and places to ensure public safety.

Hexagon improves the quality and availability of critical information for first responders. With our mobile capabilities, police officers, firefighters, paramedics and others can send, receive and query information, whether in or outside of their units, to help do their jobs safely and effectively.

Police and fire investigators are responsible for investigating, documenting and solving crimes, accidents and fires. From interviewing witnesses and collecting evidence to filing reports and testifying in court, these roles are critical to ensuring long-term public safety and justice.

Hexagon’s digital solutions allow police and fire investigators to digitally capture and document scenes, manage and harness information, streamline investigative and administrative tasks and effectively manage their processes and workflows.

Technology is evolving faster than ever, putting a strain on public safety agencies to enhance their current level of capability. Public safety agency CIOs and IT departments are tasked with procuring, implementing and managing new innovations that meet ever-increasing public demands, while also balancing the limitations of legacy systems.

Hexagon is a trusted, decades-long partner to public safety IT teams, helping them more easily deploy, administer and manage systems, from single applications to extensive, enterprise-wide systems of record. We work with IT teams to ensure a positive return on investment for their systems, while also reducing the total cost of ownership for these crucial investments.

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