As the police force for the largest city in Switzerland, Zurich City Police works to ensure the safety and security of more than 400,000 citizens. Additionally, the city hosts multiple major events per year, attracting sometimes millions of attendees each. The agency must prepare for and respond to a variety of threats by using available resources as effectively as possible.
To optimize processes and procedures over the last decade, Zurich City Police has continued to integrate Hexagon public safety solutions for a technologically advanced police force. Initially, Zurich City Police implemented Hexagon’s computer-aided dispatch (CAD) solution to overhaul its control room. After much success with the new system, they sought more ways to improve, including deploying mobility and major event management solutions in collaboration with almost 40 other agencies.