CESC Ltd. began generating and distributing power in Kolkata (Calcutta) in 1899. Today, it serves 2.7 million customers across 567 square kilometers in the twin cities of Kolkata and Howrah, India.
To address the service demands of a rapidly growing population and the complex design of its distribution network, CESC required a map-based solution to manage its electric infrastructure assets, streamline IT and operations, reduce customer downtime during outages, and scale for future growth.
A long-time partner of Hexagon Safety & Infrastructure, CESC upgraded its FRAMME system to a GIS solution specifically designed for utility network modeling and management.
Powered by Hexagon’s Intergraph G/Technology, CESC has realized better network mapping and planning, identified electricity theft, and increased assistance to field personnel. With the geospatial capabilities of Intergraph G/Technology, the company has been able to better prepare for severe weather events and reduce outage response times.
Overall, CESC has streamlined its operations with the help of Intergraph G/Technology and other Hexagon solutions.