Mobile Responder Now Available on Microsoft Windows Devices

20 January 2015

Intergraph’s Mobile Responder smartphone and tablet application is now available on devices running Windows 8.1 Professional. The release allows public safety agencies to extend Intergraph’s industry-leading computer-aided dispatch software, I/CAD, to their Windows devices, providing an easy to use, lower-cost option for first responders that improves public safety and overall productivity.

Intergraph announced the new version of Mobile Responder today at an HP event featuring new commercial mobility solutions. As part of a joint partnership with HP and Microsoft, Intergraph demonstrated Mobile Responder on the HP ElitePad 1000 G2 Rugged Tablet, also unveiled at the event.

“Mobile Responder provides real-time, critical information to first responders increasing safety for the officer and the public,” said Kalyn Sims, vice president, public safety products, Intergraph Security, Government & Infrastructure. “As many agencies choose Microsoft Windows devices for their technology deployments, this release allows us to continue to meet the needs of today’s public safety organizations.”

Mobile Responder provides constant access to I/CAD, enabling public safety personnel to create events, view incident details, receive and acknowledge messages, update status, query databases and more. The technology makes public safety agencies more efficient, by reducing dispatcher workload, radio traffic, and the time field personnel spend in the office doing paperwork.

“Secure and timely access to information is critical to the first responder. Intergraph’s Mobile Responder for Windows 8.1 provides responders with the information and situational awareness they need to effectively respond to and manage any crisis. Microsoft’s partnership with Intergraph is key to helping improve the effectiveness of first responders and the safety of the communities they serve,” said Jamie Wylly, general manager, worldwide Public Safety & National Security industry at Microsoft.

As a native app, Mobile Responder provides better performance than browser-based solutions by incorporating the device's capabilities. For example, using the advanced GPS capabilities built-in to the device, it provides dispatchers with real-time location of responders in the field. Mobile Responder also takes advantage of other benefits of smartphones and tablets, such as a smaller form factor for mounting inside vehicles.

In addition to Windows devices, Mobile Responder is also available for iPads, iPhones, BlackBerry devices and Android smartphones and tablets. It can be used independently or in conjunction with Intergraph's Mobile for Public Safety, a full-featured extension of I/CAD on laptops or Windows 8 mobile devices.

Originally developed in conjunction with New Zealand Police, Mobile Responder has been proven in the field. New Zealand Police deployed more than 10,000 devices featuring Mobile Responder to 6,500 frontline police. Mobile Responder helps New Zealand Police increase productivity by 30 minutes per shift, which saves 520,000 hours each year and effectively puts 345 more police on the streets. Over 12 years, the mobility program will help New Zealand Police save NZ$300 million.

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