Manage the entire lifecycle of major incidents and events

HxGN OnCall Planning & Response harnesses the collective capabilities of diverse responders and provides a single source of information through the entire event lifecycle for safe, efficient and effective operations.

HxGN OnCall Planning & Response Screenshot

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HxGN OnCall Planning & Response is a web application for managing major incidents and events. The product suite integrates and coordinates resources, procedures and communications for individual agencies or across jurisdictions and tiers of command and provides a single, unified solution for all needs and stages of operation.

Out of the box, HxGN OnCall Planning & Response can help your agency:

  • Manage the entire event lifecycle
  • Integrate diverse roles and organizations
  • Offer universal access
  • Maintain multiple views of key operational elements
  • Produce fast, accurate workflows
  • Perform clear communication
  • Conduct post-event review, legal actions, training and simulation
  • Easily deploy to remote clients and external organizations
  • Host systems in secure locations or the cloud
  • Configure and customize workflows and forms

The solution fulfills incident command system requirements and continually monitors and adapts to rapidly changing conditions.


Single, comprehensive solution

Provide a unified solution for all agencies, needs and stages of operation, including on-scene and tactical and emergency operations centers.

Full lifecycle management

Deliver fast and efficient transfer of information between stages and, command and maintain control, even in rapidly changing situations.

Agency integration

Enable diverse groups of public- and private-sector agencies to work as a cohesive team with common purpose, direction and information.


Police, fire & EMS

Provides an incident command system that works with CAD to manage broader operational functions, diverse resources and rapidly changing demands of major incidents and disasters.

Emergency management agencies

Allows diverse organizations to operate with common purpose and direction, providing overarching command, coordination and oversight without changing systems.

Infrastructure operators

Improves business continuity and risk exposure by offering a single point of information and system of record to manage all stages of major incidents.

Products & Capabilities

Kassel Fire Brigade

Kassel Fire Brigade deployed Hexagon’s emergency planning and response solution to help it mobilize action plans, visualize workflows and coordinate efforts with agencies in the region.

G7 Summit

The Bavarian State Police and German Federal Police use computer-aided dispatch and response solutions for multi-agency coordination and collaboration.

Basel-Stadt Cantonal Police

Basel-Stadt Cantonal Police used Hexagon’s major incident and event application to ensure smooth operations during the 2016 UEFA Europa League final.