Detect complex emergencies sooner with the help of assistive AI

HxGN OnCall Dispatch | Smart Advisor leverages artificial intelligence (AI) and machine learning to give users richer, actionable insights that would otherwise go unseen.

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Leverage assistive AI to fill operational blind spots in complex, unfolding emergencies. HxGN OnCall Dispatch | Smart Advisor supports continual, autonomous assessment and gives users richer, actionable insights that would otherwise go unseen.

As a virtual user assistance, Smart Advisor:

  • Provides real-time actionable insights during complex emergencies, from large, rapid-onset events to repeat offenses and linked incidents
  • Empowers decision-makers to intervene earlier and more effectively to improve outcomes, speed recovery and reduce impacts on communities, levels of service and personnel
  • Detects more patterns and connections between events by applying real-time data analyses

Part of the HxGN OnCall Dispatch product suite, Smart Advisor utilizes a set of autonomous, analytical software agents within HxGN OnCall Dispatch | Essentials, Advantage, Viewer and Mobile Unit. Smart Advisor can also run in a browser alongside I/CAD 9.4.


Hexagon is committed to ensuring ethical AI practices in our technologies. Read the statement.


Key features

HxGN OnCall Analytics

Evidence-based reporting tools for public safety agencies to assess performance, allocate resources and improve operations.

HxGN OnCall Dispatch

Agile next-gen call-taking and computer-aided dispatch (CAD) capabilities that link callers, dispatchers, managers and field officers for faster, more effective response.

What's your public safety vision?

Accelerate legacy technology modernization and meet digital transformation goals with the right partner.

See the unseen

Detect complex emergencies sooner with assistive AI for public safety agencies.