Detect complex emergencies sooner with the help of assistive AI

HxGN OnCall Dispatch | Smart Advisor leverages artificial intelligence (AI) and machine learning to give users richer, actionable insights that would otherwise go unseen.

You can't view this video as you didn't accept cookies.

Ready to get started?

Talk to an expert and discover what Hexagon can do for your organization.

Leverage assistive AI to fill operational blind spots in complex, unfolding emergencies. HxGN OnCall Dispatch | Smart Advisor supports continual, autonomous assessment and gives users richer, actionable insights that would otherwise go unseen.

As a virtual user assistance, Smart Advisor:

  • Provides real-time actionable insights during complex emergencies, from large, rapid-onset events to repeat offenses and linked incidents
  • Empowers decision-makers to intervene earlier and more effectively to improve outcomes, speed recovery and reduce impacts on communities, levels of service and personnel
  • Detects more patterns and connections between events by applying real-time data analyses

Part of the HxGN OnCall Dispatch product suite, Smart Advisor utilizes a set of autonomous, analytical software agents within HxGN OnCall Dispatch | Essentials, Advantage, Viewer and Mobile Unit. Smart Advisor can also run in a browser alongside I/CAD 9.4.


Hexagon is committed to ensuring ethical AI practices in our technologies. Read the statement.


Key features

HxGN OnCall Analytics

Evidence-based reporting tools for public safety agencies to assess performance, allocate resources and improve operations.

HxGN OnCall Dispatch

Agile next-gen call-taking and computer-aided dispatch (CAD) capabilities that link callers, dispatchers, managers and field officers for faster, more effective response.

Are you ready for something more?

Go beyond dispatch and experience a full public safety platform

The value of a modern public safety platform

Agencies struggle with digital transformation and how to achieve it sustainably. They need a flexible next-generation public safety platform.

Agencies under pressure: Is AI the key?

Experts from Microsoft and Hexagon discuss public safety agency challenges and how AI acts as a second set of eyes.