MyCare

Minimise unplanned downtime and ensure maximum productivity. Be sure your metrology system is performing at its absolute best.

Caring for metrology equipment should be the least of your worries.

Complete support for your system –
At your side with MyCare

Be sure of your quality control capabilities throughout the operational life of your measuring equipment.

Would you like to know more?

Our team is ready to discuss your specific service and support needs.

MyCare is Hexagon’s service subscription offering that keeps your metrology system performing at its best.

Meeting your business goals and staying competitive in today’s challenging manufacturing environment depends on keeping your measuring equipment in perfect working order. You need the best from your system and software to ensure your product quality and productivity.

But managing the condition and availability of your equipment and ensuring you have the best service and support can be a challenge – from annual certifications and software updates to scheduling preventative maintenance and getting the right advice and help when you need it.

This all takes your valuable time and effort that you could more productively spend elsewhere. 

That’s why we created our MyCare service subscription plans.

MyCare simplifies the process of maintaining your system to keep it performing at the highest standard. It’s the cost-effective way to be sure of your quality control capabilities year after year throughout the operational life of your equipment.

You spend less time scheduling maintenance activities and can focus more on meeting your customers’ requirements.

You can choose what matters most to you from one of three service plans – Basic, Essential or Premium – with increasing benefits and security to best meet your system and business needs.

A MyCare service plan can include:
  • Unlimited technical support
  • All software updates
  • Scheduled preventive maintenance and annual certifications
  • Full coverage or discounts on replacement parts and service labour
  • Access to advanced Industry 4.0 asset management software so you can monitor the health and performance of your metrology equipment in real time

Our Quality promise

MyCare is our total commitment to safeguarding your investment in your measuring equipment and ensuring your continuous productivity.
Get the best from your system.

Ensure

Get the best from your system.

Minimise unscheduled downtime, ensure your product quality and maximise productivity.

Plus you get our expert support when you need it.

Safeguard your investment.

Protect

Safeguard your investment.

MyCare brings peace of mind from knowing you can stay ahead of potential problems and be sure of your quality control capabilities. 

Save time and costs.

Save

Save time and costs.

Avoid the costs of lost production and reduce total ownership costs.

And no more sacrificing your time to get what you need to be successful.

With MyCare, we’re at your side to keep your system at its best and guarantee the support you need when you need it.

Ready to get started?

To make service easier and when you need to be 100% sure, MyCare is your assurance of expert support.