Terms & conditions

Please print a copy of the applicable documents for your records, as such documents may not be available online for your future reference. 

Standard Terms and Conditions of Sale 

End User/Software License Agreements 

Professional Services Terms 

Cloud Services Agreements and Terms 

Training and e-Learning Terms 

Equipment Rental Terms  

General Purchasing Terms and other Supplier Terms

Other

Hexagon’s Manufacturing Intelligence Privacy Notice

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Standard Terms and Conditions of Sale

Americas
Standard Terms and Conditions of Sale (North America) (October 26 2023 – Present)

Other Related North America Region Terms:
MyCare Program Terms
The Works Program Terms
TESA USA Returns Policy

Asia Pacific

Standard Terms and Conditions of Sale (Asia Pacific) (October 26 2023 – Present)

Europe, Middle East and Africa (EMEA)

Standard Terms and Conditions of Sale (EMEA) (August 9 2024 - Present): English French Italian Spanish Czech 
Standard Terms and Conditions of Sale (Germany and Austria) (August 9 2024 - Present): English German

Other Related EMEA Region Terms:

Hexagon Metrology GmbH Safety and Environmental Protection Information English German

Click here for previous versions of terms of sale

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End User/Software License Agreements

Americas:
Hexagon Manufacturing Intelligence Master Software License Agreement (North America) (January 1 2022 Version)
Hexagon Manufacturing Intelligence Master Software License Agreement (Brazil)(September 1 2023 Version)

Asia Pacific:
Hexagon Manufacturing Intelligence Master Software License Agreement (India) (January 1 2022 Version)
Hexagon Manufacturing Intelligence Master Software License Agreement (Japan) (April 1 2024 Version)
MSC.Software (S) Pte. Ltd. (January 1 2022 Version)

Metrology Software
PC-DMIS	English French German Italian Spanish Chinese
Inspire	English
Spatial Analyzer	English
QUINDOS	English German (Software versions 2021.2.3 to present)
HxGN Robotic Automation	English
I++ Simulator	English
Inspect	English
I/O Flow Manager	English
REcreate	English
TubeShaper	English
Q-DAS, eMMA, HxGN Quality Assurance Essentials:
General Terms and Conditions for the Sales of Standard Software	English German
General Terms and Conditions for the Leasing of Standard Software	English German
General Terms and Conditions for Maintenance of Standard Software	English German
Third Party Metrology Software:
PolyWorks (from Innovmetric Software Inc.)	English

Production Software
Production Software includes CNC simulation software, factory automation solutions and computer-aided manufacturing (CAD CAM) packages, including ALPHACAM, CABINET VISION, DESIGNER, EDGECAM, ESPRIT, FASYS, JAVELIN, MACHINING STRATEGIST, MACHINE TOOL BUILDER, NCSIMUL, NCSIMUL | Publisher, NCSIMUL | Tool, RADAN, SIMNC, SMIRT, SURFCAM, SURFCAM TRADITIONAL, VISI, WORKNC, WORKNC DENTAL, WORKPLAN and WORKXPLORE software. The following End User License Agreements apply for the above Production Software:
Software Versions 2024 and after	English French German Italian Japanese Portuguese Spanish
Software Versions 2022 - 2023	English French German Italian Japanese Portuguese Spanish

Click here for previous versions of End User/Software License Agreements 

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Professional Services Terms

Professional Services Terms and Conditions (December 12 2022 Version) English French Italian Spanish Czech
Professional Services Terms and Conditions (Germany and Austria) (December 12 2022 Version) English German

Click here for previous versions of Professional Services Terms 

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Training and e-Learning Terms

Hexagon Manufacturing Intelligence Training Terms (January 1 2022 Version) 

Hexagon Manufacturing Intelligence e-Learning Terms (January 1 2022 Version) 

Click here for previous versions 

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Cloud Service Agreements and Terms

Hexagon Manufacturing Intelligence Cloud Services Agreement (Feb 22 2023 - Present)
 
Offering-Specific Terms - 3D Whiteboard
Offering-Specific Terms - Calipri Predictor
Offering-Specific Terms - DESIGNER software Hosted Features
Offering-Specific Terms - Materials Connect
Offering-Specific Terms - Materials Enrich
Offering-Specific Terms - Metrology Asset Manager
Offering-Specific Terms - Metrology Mentor
Offering-Specific Terms - Metrology Reporting
Offering-Specific Terms - Nexus Compute Pilot
Offering-Specific Terms - Plastics Gate Optimizer Pilot
Offering-Specific Terms - VTDx Trial

Click here for previous versions

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Equipment Rental Terms

Equipment Rental Terms and Conditions (Nov 6 2021) English Deutsch 

Click here for previous versions 

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General Purchasing Terms and other Supplier Terms

Hexagon Manufacturing Intelligence General Purchase Conditions (Germany and Austria) (September 25 2024 Version) English German
General Terms and Conditions of Purchase of Hexagon Manufacturing Intelligence Sárl (Switzerland) English

Hexagon Supplier Code of Conduct click here

Click here for previous versions 

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Other

No Re-Export to Russia Clause