Hexagon Safety & Infrastructure Unveils Latest Intergraph Computer-Aided Dispatch Software

14 June 2016


HUNTSVILLE, Alabama, June 14, 2016

Hexagon Safety & Infrastructure, the global leader in public safety and security solutions, has launched Intergraph Computer-Aided Dispatch (I/CAD) 9.4, the latest version of its suite of industry-leading incident management software. I/CAD 9.4 was unveiled at HxGN LIVE, Hexagon’s international conference.

I/CAD 9.4 delivers new and enhanced capabilities that will help public safety agencies deliver even faster response and more efficient use of resources. I/CAD 9.4 offers new functionality to support large event and incident command workflows, increase efficiency for mobile and web applications and enhance call-handling, including text messages. In addition to significant enhancements to existing I/CAD products, version 9.4 also provides a gateway to innovation, supporting a series of new products for dispatch, mobility, reporting and analytics that willlaunch throughout the coming year.

“The combination of new and enhanced products offers productivity gains in dispatch and field mobility, with streamlined workflows and improved user interaction,” said Peter Crosbie, product manager, Hexagon Safety & Infrastructure. “They also provide a host of new capabilities, from incident command workflows and text-to-911, to a new generation of responsive analytical dashboard and reporting capabilities.”

New capabilities in I/CAD 9.4 include functionality to support large event and incident command workflows, such as staging areas, critical remarks and event chronology. Usability improvements to web and mobile dispatch applications, including filtered displays and dynamic map content, will boost efficiency. The software also enhances call-handling through a new application for text messages to the public safety answering point (PSAP) and other functionality.

New products, compatible with I/CAD 9.4, to launch in coming months, include:

  • A web-based dispatching application, offering lower total cost of ownership and a modernized user experience
  • A powerful, yet simple to use and low-cost reporting and dashboard application to quickly generate reports, dashboards, and data visualizations of I/CAD and Intergraph inPURSUIT WebRMS records, as well as external or third-party data.
  • A flexible and easy-to-use, self-serve, web-based analysis application to interactively search, discover, and explore large amounts of structured and unstructured data across multiple themes, including crimes, incidents and offenders.
  • An integration hub for a public safety mobility ecosystem that will support the delivery of workflow-based mobile apps across dispatch, records management, physical security and analytics solutions.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve thequality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.

Our technologies are shaping production and people-related ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future.

Hexagon’s Safety, Infrastructure & Geospatial division improves the resilience and sustainability of the world’s critical services and infrastructure. Our solutions turn complex data about people, places and assets into meaningful information and capabilities for better, faster decision-making in public safety, utilities, defense, transportation and government.

Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,000 employees in 50 countries and net sales of approximately 5.2bn EUR. Learn more at hexagon.com and follow us @HexagonAB.

How can we help?

Do you have a media enquiry or are in need of a visionary speaker? We're glad to help!