HxGN OnCall managed service

Rapidly deploy the world’s most comprehensive public safety portfolio, with exceptional security and resilience.

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HxGN OnCall – part of Hexagon’s next-generation public safety platform – is a comprehensive portfolio that enables public safety agencies to be more agile and resilient through modern, flexible capabilities spanning call-taking and dispatch, records, analytics, major event management and mobility. It can be deployed on-premises, on a customer-managed cloud or as a fully managed service.

HxGN OnCall managed service brings Hexagon's next-generation public safety technologies to agencies and enables faster deployment and exceptional security and resilience – all backed by Hexagon’s 30-plus years of public safety experience and its partnership with Microsoft. And, proactive monitoring and support guarantee continuous assistance and maintenance, smooth operations and rapid resolutions.


Benefits

Project Performance 2

Greater flexibility

Configuration-based customizations allow agencies to adapt to changing demands and tech faster and ease admin burdens.
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High availability and disaster recovery
Solutions designed for redundancy and resilience ensure critical systems remain operational during unexpected disruptions.
Secure Data

Exceptional security and compliance
Microsoft Azure Gov Cloud’s robust cybersecurity measures ensure compliance with local, state and federal regulations.
public safety computer-aided dispatch worker

HxGN OnCall Dispatch
Next-gen call-taking and CAD capabilities link callers, dispatchers, managers and the field for faster, more agile response
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Police officer in car

HxGN OnCall Records
Robust records management system (RMS) provides rapid access to reliable information whenever and wherever needed
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HxGN OnCall Analytics

HxGN OnCall Analytics
Single source of organizational data powers interactive reports and dashboards for evidence-based analysis and communications
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HxGN OnCall Dispatch Smart Advisor

HxGN OnCall Dispatch | Smart Advisor
Assistive AI tools that provide critical insights and fill operational blind spots in complex, unfolding emergencies
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