Public safety software and solutions

Providing public safety solutions to Australia and New Zealand for more than 30 years

From New Zealand to New York, nearly a billion people rely on Hexagon public safety solutions

Public safety and security organizations need to achieve and maintain high levels of service, while managing the expectations of citizens, the mandates of public officials and regulators and the impacts of new forms of technology, including IP and mobile communications. However, legacy technologies, budget and staffing pressures, a lack of technical resources and resistance to change create challenges for organizations.
The global leader in public safety and security solutions, Hexagon has provided vital public safety solutions for more than 30 years in Australia and New Zealand. By improving the quality, accuracy and availability of critical information, our integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments. Hexagon understands the landscape and specialised requirements in the Australia New Zealand (ANZ) region, and our products can be deployed on-premises or in the cloud or delivered as Software-as-a-Service (SaaS).

Get to know some of our ANZ region team members below, or better still,



Our team leverages Hexagon’s global reach, ecosystems, and synergies in broader solutions, including geospatial, across its expertise and technology stack.


In use by more than 2,500 public safety agencies in 28 countries, Hexagon’s solutions meet scale and complexity needs as only a leading provider’s can.


Hexagon invests in research and development globally and through ISO certification ensures ANZ region first responders can safely perform their duties.

Meet some Asia-Pacific (APAC) region team members

Sarah Faralla

Sarah heads up our customer experience team in Melbourne to ensure accountability with customer relationships.

Eduardo Freesz

Eduardo leads the APAC region’s architecture and operations team, addressing challenges and trends in public safety technologies.

Ash Nolan

Ash ensures our New Zealand customers are supported and their experiences have positive outcomes.


HxGN OnCall Dispatch

Agile next-gen call-taking and computer-aided dispatch (CAD) capabilities that link callers, dispatchers, managers and field officers for faster, more effective response.

HxGN OnCall Dispatch | Smart Advisor

Leverage artificial intelligence and machine learning for richer, actionable insights that would otherwise go unseen.

HxGN Connect

This cloud-native, SaaS collaborative workspace brings data and people together in a unified view for shared awareness, coordination, and action.