Software Analyst 1973

Dept Name : PPM

Qualification : BE/B.Tech - Mech

Relevant Work Experience : 1-2 Years

No of Positions: 1

Skills:

• Good Piping domain knowledge.   
• Strong analytical, reasoning skills Knowledge of SP3D is desirable. 
• Excellent communication skills (both oral and written in English). Strong interpersonal skills.

Job Description: 

• Provide second line support to customer issues for SP3D Involves interacting with customers through WebEx, mails etc.
• Understand Customer problems and providing solutions and work-arounds to resolve the issues.
• Involves reporting software problems and functionality change requests Involves testing of problem fixes.