Software Analyst - SPF Support-1811

Hyderabad | PPM | India

Dept Name : PPM

Qualification : Btech/Mtech - Mechanical

Relevant Work Experience : 0-2 Years

No of Positions: 1


  • Strong understanding of Engineering Domain (Oil & Gas, Marine and EPC) in design / data management
  • Hands on experience in SmartPlant Foundation and integration with other Smart plant enterprise related products
  • Good understanding about SPF Database architecture and knowledge on IIS and WCF Services
  • Working Knowledge on SQL / Oracle databases and able to write basic SQL queries
  • Able to handle multiple tasks simultaneously and willing to work under pressure.
  • Excellent communication (Oral and Written) / negotiation skills
  • Good logical, analytical and reasoning skills

Job Description:

  • Provide technical software support to customers in the areas of SmartPlant Foundation and related applications.
  • Communicating with Customers, first level regional Engineers effectively and manage their expectations for the various issues raised by them.
  • Investigate the root cause for the issues raised by customers and provide solution/ workaround
  • Raise trouble reports for software bugs
  • Testing the fixes provided by development team