Software Analyst - SP3D Support-1814

Dept Name : PPM

Qualification : Btech/Mtech

Relevant Work Experience : 1-2 Years

No of Positions: 1

Skills:

• Ping Domain knowledge
• Hands on experience with Smart3D with customization and/or administration knowledge preferred
• Should have strong analytical and reasoning skills.

Job Description:

• To provide second line support to customer issues for SP3D
• Involves interacting with customers through WebEx, mails etc to understand their problems and providing solutions and work-arounds to resolve the issues
• Involves reporting software problems and functionality change requests. Involves testing of problem fixes.