Senior Software Analyst - SPF Support-1810
Hyderabad | PPM | India
Dept Name : PPM
Qualification : Btech/Mtech - Mechanical
Relevant Work Experience : 2-5 Years
No of Positions: 1
- Strong understanding of Engineering Domain (Oil & Gas, Marine and EPC) in design / data management
- Hands on experience in SmartPlant Foundation and integration with other Smart plant enterprise related products
- Good understanding about SPF Database architecture and knowledge on IIS and WCF Services
- Working Knowledge on SQL / Oracle databases and able to write basic SQL queries
- Able to handle multiple tasks simultaneously and willing to work under pressure.
- Excellent communication (Oral and Written) / negotiation skills
- Good logical, analytical and reasoning skills
- Provide technical software support to customers in the areas of SmartPlant Foundation and related applications.
- Communicating with Customers, first level regional Engineers effectively and manage their expectations for the various issues raised by them.
- Investigate the root cause for the issues raised by customers and provide solution/ workaround
- Raise trouble reports for software bugs
- Testing the fixes provided by development team