Assistant System Engineer IT 1971
Hyderabad | IT | India
Dept Name : IT
Qualification : B tech/B.E
Relevant Work Experience : 1 Year
No of Positions: 1
- Good communication skills and Attitude.
- Minimum 1 year of experience in IT service area.
- Basic computer knowledge on Computers and hardware.
- Knowledge on IT helpdesk service tools ( preferable in ServiceNow.com).
- Knowledge on MS Office and Office 365.
- Good team player /coordinator.
- Primarily responsible for IT Helpdesk calls handling and provide necessary support / guidance.
- First level technical and IT process phone support.
- Helpdesk logs allocation, follow-ups and ensure to close all requests in time.
- Creating and updating of Technical and process documentation.
- OS deployments and Team coordination.
- Systems and hardware allocations as per the requests.