Software Analyst - SP3D Support-1814
Hyderabad | PPM | India
Dept Name : PPM
Qualification : Btech/Mtech
Relevant Work Experience : 1-2 Years
No of Positions: 1
- Ping Domain knowledge
- Hands on experience with Smart3D with customization and/or administration knowledge preferred
- Should have strong analytical and reasoning skills.
- To provide second line support to customer issues for SP3D
- Involves interacting with customers through WebEx, mails etc to understand their problems and providing solutions and work-arounds to resolve the issues
- Involves reporting software problems and functionality change requests. Involves testing of problem fixes.