Europe, Middle East, India and Africa Support

Any time new information technology is integrated into evolving IT systems, technical needs can arise. Regardless of where in the world a customer is located, Hexagon's Asset Lifecycle Intelligence division can provide implementation assistance, ongoing product upgrades and technical support.

Smart Community is Hexagon’s Customer Response System (CRS) is available worldwide to all of our current maintenance customers. Smart Community provides access to the following:

Smart Case Creation Flow
Chatter Communication
Intelligent Case Searching with Quick Filters
Unique Dashboards and Reporting Features
Knowledge Database
Technical Tips
Downloads
Compatibility Matrix
Product Release Schedules
Announcements

Austria

Login into Smart Community if you already have access. If you do not have access, request a Smart Community login.
Local information line is 00800 / 52863-900.

Czech Republic

Login into Smart Community if you already have access. If you do not have access, request a Smart Community login.
Local information line is +420 234 707 820

Denmark

Login into Smart Community if you already have access. If you do not have access, request a Smart Community login.
Local information line is 3619 2000 (Weekdays between kl. 8:30 and 16:30).

France

Login into Smart Community if you already have access. If you do not have access, request a Smart Community login.
Local information line is +33 (0) 1 45 60 30 00.

Germany

Login into Smart Community if you already have access. If you do not have access, request a Smart Community login.
Local information line is 00800 / 52863-900.

Netherlands

Login into Smart Community if you already have access. If you do not have access, request a Smart Community login.
Local information line is +31 (0) 23 5666 666.

South Africa

Login into Smart Community if you already have access. If you do not have access, request a Smart Community login.
Local information line is +27 11 231-1419.

Spain

Login into Smart Community if you already have access. If you do not have access, request a Smart Community login.
Local information line is 900-200-123.